IT Application Systems Administrator

Responsibilities

• Lead the administration and operational management of enterprise applications across development, test, staging, and production environments.
• Manage application deployments, upgrades, patches, and environment configurations.
• Provide strategic guidance on application management, support models, and operational improvement initiatives.
• Coordinate troubleshooting and resolution of complex application and environment issues.
• Collaborate with delivery teams, vendors, infrastructure teams, and support functions to maintain operational stability.
• Monitor application performance, availability, reliability, and operational health.
• Ensure systems comply with organisational governance, security, and operational standards.
• Develop and maintain operational procedures, support documentation, and environment management processes.
• Support change management, release management, and environment governance activities.

Requirements

• Extensive experience managing enterprise application environments.
• Strong understanding of operational governance, ITIL, and support processes.
• Experience supporting large-scale ICT delivery and operational programs.
• Previous experience working within Federal Government or on Federal government projects.
• Existing Baseline Security Clearance or the ability to obtain one.
• Strong troubleshooting, stakeholder engagement, and leadership skills.

Benefits

• Paid parental leave and well-being initiatives.
• Discounted health insurance and various product discounts.
• Dedicated career development through the Capability Fingerprint and AI-driven learning platforms.
• Opportunities for continuous growth and meaningful work in a collaborative environment.

About the Company

NCS Australia is a technology services provider committed to doing things better. We focus on innovation, collaboration, and purposeful work to help our clients and communities shape a better tomorrow. We pride ourselves on being an equal-opportunity employer that values diversity and supports our people through every stage of their career.