IT Application Systems Administrator

Responsibilities

• Lead the administration and operational management of enterprise applications across development, test, staging, and production environments.
• Manage application deployments, upgrades, patches, and environment configurations.
• Provide strategic guidance on application management, support models, and operational improvement initiatives.
• Coordinate troubleshooting and resolution of complex application and environment issues.
• Collaborate with delivery teams, vendors, infrastructure teams, and support functions to maintain operational stability.
• Monitor application performance, availability, reliability, and operational health.
• Ensure systems comply with organisational governance, security, and operational standards.
• Develop and maintain operational procedures, support documentation, and environment management processes.
• Identify operational risks and implement mitigation strategies to minimise service disruption.
• Support change management, release management, and environment governance activities.

Requirements

• Extensive experience managing enterprise application environments.
• Strong understanding of operational governance, ITIL, and support processes.
• Experience supporting large-scale ICT delivery and operational programs.
• Strong troubleshooting and stakeholder engagement capability.
• Experience with environment management, deployments, and operational resilience.
• Previous experience working within Federal Government or on Federal government projects.
• Existing Baseline Security Clearance or the ability to obtain clearance.

Benefits

• Paid parental leave and well-being initiatives.
• Discounted health insurance and various product discounts.
• Career development through the Capability Fingerprint and industry training programs.
• Access to an AI-driven learning platform and special interest groups.

About the Company

NCS Australia believes in doing technology services better. We partner with our clients and communities to make tomorrow together, focusing on innovation, collaboration, and purposeful work to shape better outcomes.