IT Administrative Analyst

Responsibilities

• Administer and support core digital platforms including SIS, LMS, and Google Workspace
• Manage user accounts, permissions, and system access compliance
• Monitor system performance and troubleshoot technical issues
• Configure, deploy, and maintain school-owned devices like laptops and iPads
• Coordinate device inventory, repairs, and lifecycle management
• Provide operational support for classroom audio-visual systems and conferencing equipment
• Support technology setup for lessons, meetings, and school events
• Assist with academic year preparation including user onboarding and device allocation
• Maintain documentation for systems, devices, licenses, and vendor activities
• Coordinate with external vendors for hardware and AV support
• Collaborate with Academic, Admissions, HR, and Finance teams on digital requirements

Requirements

• Bachelor's degree or diploma in IT, Computer Science, or related field
• Minimum 7 years of experience in IT support or systems administration
• Hands-on experience supporting laptops, iPads, and end-user devices
• Familiarity with Google Workspace, SIS, or LMS platforms
• Experience supporting audio-visual equipment and classroom technology
• Strong organizational and problem-solving skills
• Excellent communication skills for supporting non-technical users
• Previous experience in an educational or school environment preferred

About the Company

Eram Talent is seeking a proactive and detail-oriented IT Administrative Analyst to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology within an educational environment.