Invoicing Support

Responsibilities

• Perform administrative and support activities for sales and service departments
• Answer phones and assist walk-in customers in the showroom
• Assist department managers with day-to-day activities and paperwork
• Enter sales leads and service requests
• Complete all billing related processes for sales and service orders
• Ensure parts and labor are costed and invoiced correctly on job tickets
• Track jobs for billing balance and seek resolution
• Maintain electronic billing folders and meet monthly cutoff dates
• Review and analyze monthly reports to identify errors or trends
• Perform general administrative duties including bank deposits, filing, and scanning

Requirements

• Proficient computer skills in Outlook, Excel, Word, and ERP systems
• Strong attention to detail
• Excellent assessment and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Professional customer service and communication skills

Preferred Qualifications

• Experience in accounting, bookkeeping, or ERP/CRM systems
• Previous experience in billing, finance, accounts payable, or administrative roles

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, paid holidays, and floating holidays
• Company-paid life insurance and disability coverage
• 401(k) with employer match
• HSA and FSA options
• Employee discounts for immediate family

About the Company

DH Pace is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products. A family-owned business with over $1 billion in annual sales, the company operates more than 60 offices across the United States.