Invoicing Support

Responsibilities

• Perform administrative and support activities for sales and service departments
• Answer phones and assist walk-in customers in the showroom
• Enter sales leads and service requests
• Complete all billing related processes for sales and service orders
• Ensure parts and labor are costed and invoiced correctly on job tickets
• Track jobs for billing balance and seek resolution
• Maintain electronic billing folders and meet monthly cutoff dates
• Review and analyze monthly reports to identify errors or trends
• Perform general administrative duties including bank deposits, filing, and scanning

Requirements

• Proficient computer skills in Outlook, Excel, and Word
• Experience with ERP or CRM systems preferred
• Strong attention to detail
• Excellent problem-solving and assessment skills
• Ability to multi-task in a fast-paced environment
• Strong verbal and written communication skills
• Previous experience in billing, finance, or accounts payable preferred

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, holidays, and floating holidays
• Company-paid life and disability insurance
• 401(k) with employer match
• HSA and FSA options
• Employee discounts for immediate family

About the Company

DH Pace is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products. Celebrating nearly 100 years in business, it is a family-owned and privately held company with over $1 billion in annual sales.