Invoicing and Claims Administrator

Responsibilities

• Carry out central department retail invoicing efficiently for RTC Tipton customers
• Create pro formas from work instructions to obtain order numbers before invoicing
• Monitor Work in Progress (WIP) reports to ensure workshop instructions are cleared promptly
• Advise Depot Manager of cost rejections to facilitate appropriate action
• Resolve all invoice queries quickly and effectively
• Ensure technician paperwork is completed accurately to maximize profitability
• Maintain Policy and Procedure files regarding warranty changes

Requirements

• Vehicle Retail Administration knowledge
• Warranty administration knowledge
• Technical components knowledge
• Knowledge of manufacturer book times
• Dealership experience

Benefits

• 25 days holiday rising with service
• Pension scheme with employer matched contribution of up to 5%
• Healthcare cash back scheme
• Discounts across retailers, cinemas, and theme parks
• Discount on Arval Contract Hire cars

About the Company

Renault Trucks, part of the Volvo Group, is committed to shaping the future of efficient, safe, and sustainable transport solutions. We empower our professionals to make a positive impact on society through innovation and teamwork.