Inventory Technician I

Responsibilities

• Manage daily on-site inventory, asset tracking, and e-recycling processes
• Perform preventative maintenance on client conference rooms and troubleshoot audio/visual issues
• Deploy and recover laptop and desktop images for users
• Provide face-to-face technical support for workstations and IT accessories
• Use ticketing systems to track work accomplishments and maintain Service Level Agreements (SLAs)
• Assist with hardware installation and troubleshooting computer issues in a fast-paced environment
• Maintain inventory accuracy using data management software

Requirements

• High school diploma or GED
• 0-2 years of related experience or training
• Basic IT or inventory management knowledge
• Proficiency in English with excellent verbal and written communication skills
• Ability to lift and carry 50 pounds or more of equipment safely multiple times per day
• Ability to work on-site and handle daily customer service demands with a professional demeanor

Preferred Qualifications

• Previous experience in business operations
• Background in customer service or client-facing roles

Benefits

• Medical, Dental, and Vision insurance
• 401k Plan
• Paid Time Off and Paid Holidays
• Tuition Reimbursement (available after 6 months)
• Continuing Education via platforms like Udemy and Coursera
• Employee Assistance Program and Corporate Wellness Program

About the Company

Astreya provides high-touch IT services and managed solutions, enabling thousands of staff members globally through expert asset management, technical support, and seamless user experiences.