International Tech Support

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Provide inbound technical support for US and UK markets
• Act as a Web Consultant for AUS/US regions
• Handle customer calls and resolve technical issues
• Process payments through various gateways to close calls

Requirements

• Excellent English communication skills
• At least 6 months of experience in International Outbound processes
• Ability to handle technical support processes
• Proficiency in closing calls and processing payments
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• High incentive structure including daily, monthly, and sales incentives
• Attendance incentives and loyalty bonuses
• Salary increments after 9 months
• High prospect of career growth