International Tech Sales and Inbound Voice

Responsibilities

• Handle inbound and outbound technical support calls
• Troubleshoot technical issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad
• Provide accurate resolutions to customer issues
• Close calls effectively using convincing and sales skills

Requirements

• 1 to 2 years of experience in Inbound/Outbound Technical Support in an International BPO
• Proven experience in Outbound Tech Support for at least 6 months to 1 year
• Strong English communication skills
• Ability to work US night shifts
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• 24 leaves per year plus compensatory offs and birthday leaves
• Attractive incentives
• No extension of shift timings
• Friendly working environment

About the Company

Adeeba E-Services Private Limited operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services.