International Key Account Manager

About the Company

365Talents, now part of the Docebo family, is on a mission to help organizations and people continuously adapt in a rapidly changing world. Trusted by leading global enterprises, 365Talents leverages a powerful AI-driven skills intelligence platform to make career growth, internal mobility, and workforce planning seamless and intuitive.

Responsibilities

• Establish a sales and loyalty strategy for each key account customer
• Meet and build relationships with key contacts within key account customers
• Analyze customer needs and respond with tailored solutions
• Build customer loyalty and ensure high satisfaction levels
• Identify up-sell and cross-sell opportunities within accounts
• Conduct sales negotiations and manage contract renewals
• Coordinate effectively between Customer Success, Sales, and Marketing teams
• Contribute to the customer community through partnerships and events

Requirements

• 4-5 years of experience in a Key Account Manager position
• Experience within the HRIS ecosystem serving large global groups
• B2B market experience
• Fluency in English
• Proficiency in French, Dutch, Flemish, Norwegian, Swedish, Danish, or Finnish is a plus
• Strong organizational and responsive communication skills