Posted 3 days ago
International Inbound Technical Support Associate
Adeeba E Services Pvt Ltd
Requirements
6 months experience in International Outbound Tech Support, Excellent communication skills, Troubleshooting expertise (Computer, Printer, Broadband, Mac, iOS), Ability to work US night shifts
Skills
Technical SupportTroubleshootingcustomer service
About the role
Responsibilities
- Provide technical assistance through easy-to-follow steps
- Convert callers to customers by enrolling them in appropriate support plans using soft selling skills
- Sell software and service packages
- Resolve technical issues promptly and cost-effectively
- Handle blue screen errors and manage call closures
Requirements
- Minimum 6 months of experience in an International Outbound Tech Support process
- Excellent communication skills
- Experience troubleshooting computers, printers, broadband, routers, email, Mac, iPhone, and iPad
- Ability to work fixed night shifts (US shift)
Benefits
- Fixed salary plus high incentives
- Daily, monthly, and attendance-based incentives
- Medical benefits
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeInternational Inbound Technical Support Associate
Adeeba E Services Pvt Ltd · Kolkata
