International BPO Inbound Tech Sales

Responsibilities

• Handle inbound calls regarding printer, router, and antivirus issues
• Diagnose technical issues and recommend appropriate support plans
• Sell technical support plans and relevant software to customers
• Close sales calls effectively

Requirements

• 1-2 years of experience in International BPO (Inbound or Outbound Technical Support)
• Proven ability to troubleshoot Computer, Printer, Broadband, Router, Email, Mac, iPhone, and iPad issues
• Excellent English communication skills
• Ability to work flexible night shifts
• Experience in International Outbound is acceptable for Inbound Tech Process roles

Benefits

• Fixed monthly salary paid into a salary account
• 24 leaves per year plus compensatory offs and birthday leaves
• Attractive incentive structure
• Friendly working environment with no shift extensions

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.