Internal Sales Account Manager - B2C

Responsibilities

• Conduct cold calls to prospective clients to initiate sales conversations and provide support
• Identify, qualify, and drive leads through the sales pipeline
• Maintain accurate customer and lead information within CRM tools
• Act as the primary point of contact for assigned customers regarding sales queries, claims, and requests
• Present products and services to customers, demonstrating solutions aligned with their needs
• Prepare sales proposals including commercial and financial data in line with company policy
• Provide weekly insights and market feedback to supervisors

Requirements

• Demonstrated experience in customer service or relationship management, ideally in a commercial environment
• Strong ability to build and maintain relationships with customers and internal stakeholders
• Proven aptitude for multitasking, planning, and organizing to meet deadlines
• Excellent verbal and written communication skills with the ability to persuade customers
• Proficiency with CRM systems and maintaining accurate records
• Must be authorized to work in Australia (New Zealand applicants will also be considered)

Benefits

• Competitive salary package with a performance-based bonus
• Above industry superannuation (2% above the Superannuation Guarantee)
• 4 additional Wellness Leave days per year and access to an Employee Assistance Program
• Staff incentives, including paid parental leave
• Career progression opportunities within a global organization

About the Company

Michelin is a globally recognized organization driven by the purpose of giving everyone a “better way forward.” We offer a collaborative and caring team environment with a strong focus on learning, development, and innovation in the automotive and mobility industry.