Internal Communications and Engagement Manager

Responsibilities

• Lead internal communications strategy aligned to Leisure and People Strategy
• Deliver a consistent communications rhythm, including town halls and leadership updates
• Create engaging, audience-first content across newsletters, intranet, and social channels
• Partner with brand stakeholders to establish a consistent communications framework across all Leisure brands
• Drive employee engagement through storytelling and purposeful communication campaigns
• Act as a trusted advisor to senior leaders on communication and engagement approaches
• Support AI transformation by translating initiatives into simple, engaging narratives
• Collaborate across People Experience, Marketing, and Leadership teams to align messaging

Requirements

• 4–6 years of experience in internal communications or a related field
• Proven experience supporting senior leaders or CEO-level communications
• Ability to deliver multi-channel communication strategies
• Excellent writing, editing, and storytelling capabilities
• Experience with employee engagement and listening frameworks
• Strong stakeholder management and influencing skills
• Degree in Communications, PR, Marketing, or a similar field
• Experience in multi-brand or complex organizational environments

Benefits

• Inclusive culture certified as a Great Place To Work®
• Exclusive staff discounts via an employee-only portal with 350+ retailers
• Significant travel discounts including flights, hotels, tours, and cruises
• Career growth opportunities within a global network of brands
• Corporate health discounts and mental health support programs
• Regular social events, awards nights, and opportunities to attend global conferences

About the Company

Flight Centre Travel Group is a global travel leader with a diverse portfolio of brands. We are dedicated to bringing travel to life around the world, fostering an inclusive culture, and promoting career growth from within our extensive network of businesses.