Interim Events and Operations Manager

Responsibilities

• Oversee day-to-day administrative and operational tasks for the O’Shaughnessy Theater, including the Frey Theater and Recital Hall.
• Manage rental logistics, including soliciting inquiries, drafting contracts, and acting as the primary point of contact for clients.
• Handle financial administration such as bookkeeping, invoicing, concessions reporting, and credit card reconciliations.
• Serve as House Manager for select events (up to 12 per month) and manage Ticket Office operations to ensure a seamless patron experience.
• Monitor public safety, event readiness, security, and accessibility needs in collaboration with University departments.
• Maintain client relationships and support community engagement through artist visits and student performance activities.
• Prepare and review data reports concerning attendance, revenue, and sales projections to inform strategic planning.

Requirements

• Two years of experience in live events or event-based work, preferably within a higher education institution.
• Experience working in a supervisory or management capacity.
• Proficiency in Office 365, specifically Microsoft Excel.
• Ability to prioritize projects with a high degree of autonomy in a fast-paced environment.
• Ability to maintain a positive, "can-do" attitude under pressure.

Preferred Qualifications

• 3-5 years of experience in live events or event-based work in higher education.
• Experience with event-based operations, administration, and revenue generation.
• Bachelor's degree.
• Experience with ticketing systems in assigned seating venues (AudienceView Unlimited preferred).
• Strong decision-making skills and the ability to take ownership of key outcomes.

Benefits

• Sick pay.
• Access to the Employee Assistance Plan (EAP).
• Access to the Butler Center.
• Supplemental 403(b) retirement contribution.

About the Company

St. Catherine University is an equal opportunity employer located in St. Paul, MN. The O’Shaughnessy Theater is a premier venue dedicated to providing thoughtful programming and engaging experiences for students, the campus community, and the broader public.