Integrated Supply Chain (ISC) Improvement Specialist

Responsibilities

• Support the execution of assigned improvement initiatives, including data gathering, documentation, tracking, and reporting.
• Provide first-level support for operational and process escalations by performing initial analysis and coordinating with cross-functional teams.
• Track and maintain defined process metrics and performance indicators to identify gaps and support fact-based decision-making.
• Maintain and update supply chain work processes, SOPs, business rules, and knowledge repositories.
• Develop basic learning materials such as job aids and process guides to support training and adoption.
• Collaborate with stakeholders to ensure consistent execution of processes and alignment within the Integrated Supply Chain.

Requirements

• 1–3 years of relevant experience in supply chain, business operations, or business process improvement.
• Master’s degree in Engineering, Supply Chain, Business, or a related field.
• Foundational knowledge of supply chain processes and business operations.
• Basic understanding of order management and customer service processes.
• Demonstrated ability to communicate and collaborate effectively in cross-functional environments.

Preferred Qualifications

• Exposure to Lean, Six Sigma, or other structured problem-solving methodologies.
• Proficiency in data analysis, reporting tools, and digital platforms.
• Experience with project management, knowledge management, or developing process documentation.

Benefits

• Equitable and market-competitive base pay and bonus opportunities.
• Comprehensive medical, life, and mental health support programs.
• Competitive retirement programs and employee stock purchase opportunities.
• Paid time off for new parents, family care, and volunteering.
• Opportunities for professional growth through training and mentoring.
• Workplace culture that empowers role-based flexibility.

About the Company

Dow is a global materials science company dedicated to delivering sustainable solutions through science and collaboration. With a workforce of over 36,500 innovators, we focus on transforming industries and shaping a sustainable future through integrity, respect, and safety.