Intake Coordinator

About the Company

Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry. By providing both exceptional, patient-centered care and proprietary, AI-driven technology, Local Infusion accelerates access, simplifies workflows, and improves outcomes for patients, clinicians, and health systems.

Responsibilities

• Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation
• Liaison with referring providers to obtain necessary documentation and communicate patient status
• Communicate referral process and status to patients in a customer-centric way
• Maintain open communication with referring and prescribing providers
• Assist in maintaining medical inventory and office supplies

Requirements

• Healthcare experience required
• Experience with insurance prior authorizations
• Knowledge of medical terminology
• Experience with medical insurance processes
• Ability to quickly grasp new applications
• Experience and familiarity utilizing Electronic Health Records (EHR) systems

Preferred Qualifications

• Prior experience in infusion therapy

Benefits

• Medical, dental, and vision insurance
• Short and long-term disability coverage
• 401(k) with company match
• 15 Days PTO
• Competitive paid parental leave and flexible return to work policy
• Professional development opportunities