Intake Coordinator

Responsibilities

• Respond to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services
• Greet new patients and help them feel safe
• Check patient insurance details and benefits
• Collect information and fill out intake forms
• Maintain a safe, orderly and therapeutic physical environment for all patients
• Establish and maintain effective working relationships with physicians, health professional affiliates, healthcare facilities, and nursing staff
• Maintain knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting

Requirements

• High school diploma or GED
• Minimum one year of experience in healthcare or customer service
• Strong communication and problem-solving skills
• Computer proficiency and attention to detail
• Current CPR certification

Benefits

• 401k Retirement