Intake Clerk

Responsibilities

• Accurately enter and maintain applications and related information in the LAMPSS case management system
• Respond to internal and external contacts in a timely, professional, and respectful manner
• Manage a high volume of confidential electronic documents with strong attention to detail
• Coordinate and track incoming and outgoing correspondence to ensure completeness
• Maintain electronic and physical records in accordance with confidentiality requirements
• Prepare routine and ad hoc reports, summaries, and correspondence
• Perform data entry and provide general clerical or reception support as needed

Requirements

• High school diploma or equivalent
• 3 years of clerical or administrative experience, particularly in data entry or records management
• Experience with computerized databases or case management systems
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Proficiency in standard office software (word processing, spreadsheets, email)
• Canadian citizenship or permanent resident status

Preferred Qualifications

• Additional training or coursework in office administration or business
• Previous experience working within a government environment
• Experience handling sensitive or confidential information

Benefits

• Defined Benefit Pension Plan
• Comprehensive Health, Dental, and Life Insurance
• General illness, Short and Long Term Disability coverage
• Vacation and Employee and Family Assistance Programs
• Access to career development, guidance, and ongoing training

About the Company

The Department of Labour, Skills and Immigration works to provide fairness, safety, and prosperity for all Nova Scotians. The Immigration and Population Growth branch is responsible for attracting, integrating, and retaining immigrants to the province, helping businesses succeed and the population grow.