Insurance Coordinator

Responsibilities

• Verify patients' dental insurance coverage and benefits
• Communicate with insurance companies to obtain pre-authorizations for treatments
• Assist patients in understanding their insurance coverage and estimated costs
• Submit accurate and timely insurance claims electronically and via mail
• Follow up on outstanding insurance claims, appeals, and denials
• Maintain up-to-date knowledge of dental insurance policies and industry changes
• Collaborate with front desk and clinical teams to ensure accurate patient information and treatment codes
• Provide excellent customer service by addressing insurance-related inquiries and concerns
• Educate patients on available payment options for uncovered services

Requirements

• 1-2 years of experience in a similar role
• High school diploma or equivalent
• Proficiency in dental practice management software and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Detail-oriented with strong record-keeping abilities
• Ability to multitask in a fast-paced environment
• Problem-solving skills for insurance claim discrepancies

Benefits

• 401(k) plan

About the Company

Omega Endodontics is a busy specialty dental practice in Newark, DE, dedicated to providing exceptional patient care and clinical results through a collaborative team environment.