Insurance Coordinator

Responsibilities

• Verify patients' dental insurance coverage and benefits
• Communicate with insurance companies to obtain pre-authorizations
• Assist patients in understanding insurance coverage and estimated costs
• Submit accurate and timely insurance claims electronically and via mail
• Follow up on outstanding insurance claims, appeals, and denials
• Maintain up-to-date knowledge of dental insurance policies
• Collaborate with front desk and clinical teams for accurate treatment codes
• Provide excellent customer service regarding insurance inquiries
• Educate patients on payment options for uncovered services

Requirements

• 3-5 years of medical and dental experience
• High school diploma or equivalent
• Proficiency in dental practice management software
• Proficiency in Microsoft Office Suite
• Strong communication and interpersonal skills
• Detail-oriented with accurate record-keeping abilities
• Ability to multitask in a fast-paced environment
• Problem-solving skills for claim discrepancies

Preferred Qualifications

• Previous experience as a dental insurance coordinator

Benefits

• BCBS Medical & Dental insurance options
• VSP Vision Coverage
• Complimentary Life Insurance
• Short-term & Long-Term Disability
• Pet Insurance
• 401(k) plan with match
• HSA / FSA access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

About the Company

Lowell, Nashua & Chelmsford Oral Surgery is a specialty dental practice dedicated to improving the patient care experience and delivering great clinical results through a collaborative team environment.