Insurance Claims Specialist

Responsibilities

• Manage end-to-end claims processes for Marine Cargo, Property & Casualty, Automobile, Workers’ Compensation, and Liability/Litigation.
• Review insurance policies to assess coverage, exclusions, deductibles, and retentions.
• Coordinate with brokers, carriers, adjusters, and internal legal counsel to resolve claims.
• Support contract reviews by evaluating insurance clauses such as limits, Additional Insured, and Waiver of Subrogation.
• Draft claim notifications and ensure strict compliance with policy timelines.
• Provide loss history, reserve, and claim summaries to assist with insurance renewal preparation.
• Collaborate with Legal and Operations teams to resolve complex claims and participate in strategic recovery discussions.
• Support the Insurance Manager and General Manager with special insurance-related projects.

Requirements

• Bachelor's degree in insurance, business-related fields, or equivalent professional experience.
• 7+ years of multi-line insurance claims experience, including marine and litigated claims.
• Strong working knowledge of insurance policy language, ISO forms, and manuscript policies.
• Proficiency in Microsoft Excel, Word, and various claims management systems.
• Ability to analyze contractual risk transfer principles and insurance-related clauses.
• Excellent written and verbal communication skills with the ability to work in a multi-cultural environment.
• Proven ability to manage competing priorities and operate independently in a fast-paced setting.

Preferred Qualifications

• Professional insurance designations such as CPCU, ARM, or AIC.

About the Company

mac is a dynamic organization seeking dedicated professionals to join our Insurance Department. We value expertise, technical skill, and a collaborative approach to managing risk and protecting our business interests.