Instrumentation/Automation Service Engineer I

Responsibilities

• Diagnose, repair, and resolve failures in enterprise laboratory instruments and automation systems
• Conduct root cause investigations and implement corrective actions to minimize operational downtime
• Perform regular preventative maintenance and calibration to ensure equipment reliability and compliance
• Document all service activities in accordance with Good Documentation Practices (GDP) and regulatory frameworks (OSHA, FDA, ISO, CLIA)
• Collaborate with internal departments and external vendors to support troubleshooting and project execution
• Support process improvements by drafting or revising SOPs and optimizing workflows

Requirements

• Bachelor's degree in Engineering, Technology, or Electronics; or an Associate degree with 2 years of relevant experience; or a High school diploma/GED with 4 years of relevant experience
• Experience interpreting mechanical parts and assembly drawings
• Proficiency with electrical circuits and diagrams
• Hands-on experience using electrical measurement tools such as multi-meters and analyzers
• Ability to work a Tuesday–Friday schedule (6:00 am – 4:30 pm) and perform physical tasks including standing and lifting up to 40 pounds

Benefits

• Paid time off including vacation, holidays, volunteering, and personal time
• Paid leave for parents and caregivers
• Retirement savings plan
• Comprehensive health benefits including medical, prescription drug, dental, and vision coverage
• Wellness support programs