Instructor & Program Manager

About the Company

Pursuit is a social impact organization building the future of economic mobility in the age of AI. For over a decade, Pursuit has created life-changing outcomes through training programs for adults from low-income backgrounds, especially those without college degrees.

Responsibilities

• Serve as the primary operator and coach for a cohort of Builders, responsible for persistence, engagement, and career outcomes
• Build strong 1:1 relationships with Builders to support them through challenges and career transitions
• Lead workshops and hands-on sessions rooted in real-world AI applications
• Design and build lightweight tools, agents, automations, and workflows using AI to improve program efficiency
• Identify gaps in the learner experience and provide actionable feedback to the product team
• Facilitate workshops and events for prospective Builders and corporate partners

Requirements

• 4-6 years of professional experience in startups, operations, customer success, workforce development, or similar fast-paced environments
• Proven ability to lead groups and coach individuals in high-accountability settings
• Demonstrated experience using AI tools to improve workflows or solve operational problems
• Experience building lightweight automations, agents, or internal tools using AI
• Strong systems thinking and problem-solving skills
• Data-driven approach to decision-making and outcomes
• Ability to work an onsite schedule in Long Island City (including weekends and evenings)

Benefits

• Competitive base salary plus incentive compensation
• 401k Match
• Unlimited PTO
• All-Pursuit summer break (last week of August) and a week-long holiday in December
• Catered lunches once a week and snacks
• Dedicated time to build in AI and hone skills