Instructional Designer

Responsibilities

• Conduct needs analyses to identify performance gaps, learner characteristics, and business goals.
• Translate technical requirements into clear learning objectives and structured curricula using ADDIE or SAM frameworks.
• Develop technical training for HVAC equipment and controls, including eLearning, simulations, lab manuals, and video tutorials.
• Build multimedia content using tools such as Articulate 360, Captivate, Camtasia, and Adobe Creative Suite.
• Collaborate with subject matter experts (SMEs) to ensure technical accuracy and alignment with product launches.
• Assess training effectiveness through evaluations, feedback, and performance data analysis.
• Manage course enrollment and issue resolution within the Learning Management System (Totara).

Requirements

• Bachelor's degree.
• 5+ years of experience in instructional design for adult learners, including end-to-end development.
• Strong understanding of adult learning principles and instructional design frameworks.
• Proficiency with multimedia and authoring software.

Preferred Qualifications

• Degree in Instructional Design, Education, or Engineering.
• Proven experience developing technical training specifically for HVAC systems or the commercial HVAC sector.
• Familiarity with ANSI/IACET Standards for Continuing Education and Training.
• Experience working with Learning Management Systems (LMS) and e-learning platforms.
• Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator).
• Strong organizational and project management skills.

Benefits

• Medical, Dental, and Vision insurance with wellness incentives.
• Retirement benefits.
• Comprehensive paid time off, including vacation, sick days, and parental leave.
• Short-term and long-term disability.
• Life insurance and accidental death and dismemberment coverage.
• Tax-advantaged accounts (HSA, FSA, Dependent Care).
• Tuition assistance.

About the Company

Carrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability to life. From inventing modern air conditioning to advancing modern climate solutions, Carrier works to improve lives and empower critical industries worldwide.