Institutional Research Analyst

Responsibilities

• Conduct research and reporting activities to support university strategic goals and institutional effectiveness.
• Extract, clean, and validate institutional datasets from enterprise systems such as PeopleSoft, AWS Redshift, and Salesforce.
• Design, develop, and maintain interactive Tableau dashboards to provide actionable insights for campus stakeholders.
• Perform descriptive and inferential statistical analyses, including predictive modeling for enrollment and retention trends.
• Analyze student retention and graduation trends at undergraduate and graduate levels to provide evidence-based recommendations.
• Collaborate with academic departments and administrative units to provide methodological expertise and data support.
• Coordinate the preparation of official reports for the UMass President’s Office and other recurring institutional outputs.

Requirements

• Master's degree in education, statistics, data science, social science, public policy, computer science, or a related field, with 3+ years of educational research experience.
• Alternatively, a Bachelor's degree in a related field with 5+ years of experience in educational research.
• Proficiency in data management and statistical analysis tools such as SQL, SAS, Stata, or Python.
• Proven experience building and maintaining dashboards in Tableau or a similar visualization platform.
• Demonstrated ability to collect, analyze, and report both quantitative and qualitative data.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and oral communication skills for presenting findings to leadership and committees.

Preferred Qualifications

• Prior experience working within a higher education setting.
• Experience with enterprise data systems like PeopleSoft, Salesforce, or Slate.

About the Company

UMass Boston is a leading public research university dedicated to providing high-quality education and fostering academic excellence. The Office of Institutional Research (OIR) plays a critical role in the university's success by providing the data-driven insights necessary for strategic planning, decision-making, and continuous institutional improvement.