Inspector Team Leader

Responsibilities

• Supervise and support the inspector team in Thailand through daily follow-up and KPI-based performance management
• Conduct unannounced inspections, shadow inspections, on-site audits, and performance evaluations
• Act as a trainer and coach by providing technical guidance and organizing case-sharing sessions
• Maintain a strong on-site presence 4–5 times per week to monitor operations and quality
• Propose and implement solutions to improve service standards and prevent quality issues
• Lead claim investigations from clients and implement corrective action plans
• Support business development by representing QIMA in customer meetings and providing technical expertise
• Oversee operational aspects of key client inspection programs and manage regional operational costs

Requirements

• Thai national based in Bangkok, Thailand
• Minimum 8 years of experience in team management, preferably in inspection, quality control, or field operations
• Proven experience in field operations management, team supervision, and coaching
• Ability to manage operational challenges and ensure inspection quality standards
• Experience in fast-paced operational environments with strong problem-solving capabilities
• Professional working proficiency in English (written and spoken)

About the Company

At QIMA, we’re on a mission to help our clients make products consumers can trust. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.