Inside Sales Specialist

Responsibilities

• Handle inbound and outbound sales calls, emails, and messages to generate new business and upsell existing customers
• Identify customer needs and recommend appropriate services or solutions to drive conversions
• Educate prospects on service offerings, pricing, and value propositions to overcome objections
• Follow up on leads, quotes, and opportunities to move prospects through the sales pipeline
• Accurately document interactions, opportunities, and next steps in FieldRoutes
• Collaborate with operations and field teams to ensure smooth onboarding and service expectations
• Meet or exceed individual and team sales targets, conversion rates, and revenue goals
• Maintain professionalism, product knowledge, and brand integrity in all customer interactions

Requirements

• Passion for helping customers and building lasting relationships
• Strong communication, active listening, and problem-solving skills
• Ability to multitask in a fast-paced, team-oriented environment
• Confidence with sales scripts, objection handling, and closing techniques
• Proficiency or willingness to learn FieldRoutes and NICE CRM
• Commitment to honesty, empathy, and accountability
• Sales or call center experience preferred

Benefits

• Health, dental, vision, life, and disability insurance
• Paid time off
• HQ building perks including basketball court, full gym, sauna, cold plunge, and putt putt
• Weekly catered lunches, daily snacks, and drinks

About the Company

At Mira Home, we believe a better world begins with a better home. We’re dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on what matters most to them.