Inside Sales Representative

Responsibilities

• Provide reliable and active telephone support to top key customers
• Manage order processing and support for delivery customers in close cooperation with regional delivery sites
• Proactively advise customers on gastro-service solutions and promotional products
• Develop strategy planning with the field sales team to achieve sales targets
• Regularly review and optimize sales measures and success
• Collaborate effectively with field managers, wholesale markets, and delivery teams

Requirements

• Completed commercial training (e.g., Office Management or Wholesale) or experience in gastronomy (e.g., Restaurant Specialist, Hotel Specialist, or Chef)
• Experience in sales or telephone sales (inbound/outbound) is preferred
• Passion for food and beverages
• Proficiency in MS Office
• Strong communication skills and sales talent
• Customer-oriented mindset with a focus on service and quality

Benefits

• Fair working conditions under a collective agreement
• 30 days of vacation
• Christmas and holiday bonuses
• Attractive company pension scheme with employer contribution
• Monthly meal allowance (for employees under collective agreement)
• Success bonuses
• Comprehensive onboarding and individual training opportunities
• Employee discounts in METRO markets and corporate benefits network

About the Company

METRO Deutschland GmbH operates 102 wholesale markets and 11 delivery depots across Germany, serving approximately three million customers from the gastronomy and large-scale consumer sectors.