Inside Sales Representative

Responsibilities

• Provide active telephone support and consultation to top key accounts regarding assortment and services
• Manage order processing and support for delivery customers in close cooperation with regional delivery sites
• Proactively advise customers on gastro-service solutions and promotional products
• Develop and implement sales strategies in collaboration with the field sales team to achieve regional targets
• Regularly review and optimize sales measures to ensure success
• Work closely with field managers, wholesale markets, and delivery teams

Requirements

• Completed commercial training (e.g., Office Management or Wholesale) or experience in gastronomy (e.g., Restaurant Specialist, Hotel Specialist, or Chef)
• Experience in sales or telephone sales (inbound/outbound) is preferred
• Passion for food and beverages
• Proficiency in MS Office
• Strong communication skills and sales talent
• Customer-oriented mindset with a service-driven approach
• Open to career changers

Benefits

• Fair working conditions under collective agreements
• 30 days of vacation
• Christmas and holiday bonuses
• Attractive company pension scheme with employer contribution
• Monthly meal allowance (for employees under collective agreements)
• Performance bonuses
• Comprehensive onboarding and individual training opportunities
• Employee discounts in METRO markets and corporate benefits network

About the Company

METRO Deutschland GmbH operates with more than 10,000 dedicated employees across 102 wholesale markets and 11 delivery depots throughout Germany, serving approximately three million customers in the gastronomy and large-scale consumer sectors.