Inside Sales Representative

Responsibilities

• Provide exceptional service to contractors, including counter sales and technical support
• Process customer orders, including pricing and substitutions
• Maintain and build relationships with existing and new customers
• Monitor customer satisfaction and provide prompt problem resolution
• Support the external sales team

Requirements

• High school diploma
• 2 years of experience in a similar role
• Excellent command of French (spoken and written)
• Very good command of English (spoken and written)
• Strong communication skills and customer service focus
• Ability to work effectively in a team environment

Preferred Qualifications

• Knowledge of plumbing industry products

Benefits

• Competitive salary and profit sharing
• Mentorship and practical training
• Retirement plan with company contributions
• Flexible schedule and work-life balance

About the Company

With over 115 years of experience, EMCO Corporation is a leader in the wholesale distribution of plumbing, HVAC, waterworks, and building industry products across Canada.