Inside Sales Representative

Responsibilities

• Provide exceptional service to contractors, including counter service and technical support
• Process customer orders, including pricing and substitutions
• Maintain and strengthen relationships with existing customers by identifying value-added solutions
• Monitor customer satisfaction and provide prompt problem resolution
• Support the external sales team

Requirements

• High school diploma
• 2 years of experience in a similar role
• Excellent proficiency in French (spoken and written)
• Very good proficiency in English (spoken and written)
• Strong communication skills and desire to learn
• Ability to work effectively in a team environment

Benefits

• Competitive salary and annual bonus
• Mentorship and practical training
• Retirement plan with company contributions
• Flexible schedule and work-life balance

About the Company

With over 120 years of experience, EMCO Corporation is a leader in the wholesale distribution of plumbing, HVAC, waterworks, and building industry products across Canada.