Inside Sales Representative

Responsibilities

• Provide exceptional service to contractors, including counter sales and technical support
• Process customer orders, including pricing and substitutions
• Maintain and strengthen relationships with existing customers by identifying value-added solutions
• Monitor customer satisfaction and provide prompt problem resolution
• Support the external sales team

Requirements

• High school diploma
• 2 years of experience in a similar role
• Excellent proficiency in French (spoken and written)
• Very good proficiency in English (spoken and written)
• Strong communication skills and a desire to learn
• Ability to work effectively in a team environment

Preferred Qualifications

• College or university diploma
• Knowledge of plumbing industry products

Benefits

• Competitive salary and profit sharing
• Excellent mentorship and practical training
• Retirement plan with company contributions
• Work-life balance and flexible scheduling

About the Company

With over 115 years of experience, EMCO Corporation is a leader in the wholesale distribution of plumbing, HVAC, waterworks, and building industry products across Canada.