Inside Sales Representative

Responsibilities

• Actively listen to customers to provide advice on products, pricing, and availability
• Process customer orders via phone, email, and fax, and prepare quotations or tender requests
• Perform outbound cold-calls to network customers and market segments to drive business
• Provide back-office support to local account executives and conduct post-sales follow-ups
• Manage store product displays and ensure a clean, organized retail environment
• Coordinate with the logistics team to manage cylinder replenishing and ensure timely deliveries
• Utilize welding knowledge to help customers select the correct supplies for their specific projects
• Participate in an on-call rotation to assist with after-hours customer needs

Requirements

• 2 to 5 years of industry experience in customer service or sales of welding/industrial products
• Proficiency with computer systems including Google Suites, Oracle, SAP, or Salesforce
• Valid Class 5 driver's license
• Physical ability to lift up to 50lbs
• Strong customer service focus and a positive attitude

Preferred Qualifications

• Knowledge of welding processes and products
• Experience operating a forklift

About the Company

Air Liquide is a world leader in gases, technologies, and services for Industry and Health. We leverage energy and environmental transitions, healthcare changes, and digitization to deliver value to our stakeholders in an open, collaborative, and respectful environment.