Inside Sales Manager

About the Company

Orchard is radically simplifying the way people buy and sell their homes. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to the ability to buy a new home before selling your current one.

Responsibilities

• Coach the team through live call reviews, roleplay, and regular 1:1s to raise appointment-setting conversion
• Own team performance by tracking dial volume, appointment-setting rate, and pipeline conversion
• Manage the pipeline in Salesforce, partnering with Sales Operations to monitor lead flow and health
• Recruit, onboard, and ramp new Inside Sales Associates (ISAs)
• Collaborate with other managers to share best practices and align on process
• Report on team performance and trends to leadership using Salesforce and Looker

Requirements

• 2+ years of direct management experience of an inside sales, business development, or sales development team
• Experience coaching reps through live call reviews or roleplay
• Familiarity with Salesforce
• Strong written and verbal communication skills

Preferred Qualifications

• Experience with Looker
• Experience with phone systems