Inside Sales Associate II

Responsibilities

• Grow customer accounts by meeting revenue and margin performance targets
• Increase market share by identifying new opportunities and converting competitor customers
• Conduct outbound calls daily to present leads and maintain steady communication via the customer database
• Build and maintain positive customer relationships through exceptional service and product education
• Demonstrate deep product knowledge by explaining features and advantages to customers
• Provide an exceptional shopping experience across in-store, phone, and online channels

Requirements

• 1 year of Sales experience
• Excellent verbal and written communication skills
• Computer literacy with basic knowledge of Microsoft Office
• Strong desire to be in a sales role and accountability for sales revenue

Preferred Qualifications

• Prior experience in Retail, Hospitality, or the Customer Service industry
• Knowledge of Customer Relationship Management (CRM) tools
• Experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Pet Insurance
• Accrued vacation time (2 weeks in years 1-2; 3 weeks starting in year 3)
• 12 paid holidays per year and four weeks of parental leave
• Team member discounts on company products and other providers
• Monday to Friday schedule with no weekends

About the Company

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We serve commercial and residential markets, providing essential technology-driven solutions to professionals. We pride ourselves on our people being our greatest asset and offer a culture of performance, development, and endless opportunity.