Inside Sales Associate II

Responsibilities

• Grow customer accounts by meeting performance targets, increasing revenue, and improving margins
• Identify new business opportunities and convert competitor customers to ADI
• Manage existing accounts through steady communication and regular outbound calls
• Educate customers on new products, technology trends, and industry developments
• Maintain and update customer interactions within the tracking system and CRM
• Provide an exceptional shopping experience across phone, in-store, and online channels

Requirements

• 1 year of sales experience
• Excellent verbal and written communication skills
• Computer literacy with basic knowledge of Microsoft Office
• Strong accountability for sales revenue and performance targets

Preferred Qualifications

• Prior experience in Retail, Hospitality, or the Customer Service industry
• Knowledge of Customer Relationship Management (CRM) tools
• Previous experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Pet Insurance
• Accrued vacation time and 12 paid holidays per year
• Four weeks of parental leave
• Team member discounts on company products and other providers
• Monday to Friday schedule with no weekends

About the Company

ADI Global Distribution, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We serve commercial and residential markets, providing essential technology-driven solutions to professionals. We pride ourselves on our well-trained team of sales and technical professionals and our commitment to helping our customers prosper.