Inside Sales Associate II

Responsibilities

• Grow customer accounts by meeting performance targets, increasing revenue, and improving margins
• Identify new business opportunities and convert customer purchases from competitors
• Manage existing accounts through steady communication and regular outbound calls
• Build strong customer relationships by educating clients on new products and industry trends
• Maintain and update all customer interactions within the tracking system
• Provide an exceptional shopping experience across in-store, phone, and online channels

Requirements

• 1 year of Sales experience
• Excellent verbal and written communication skills
• Computer literacy with basic knowledge of Microsoft Office
• A strong desire to be in a sales role and accountability for sales revenue

Preferred Qualifications

• Prior experience in Retail, Hospitality, or Customer Service industries
• Knowledge of Customer Relationship Management (CRM) tools
• Experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Monday to Friday working hours with no weekends
• Competitive base salary ranging from CAD $40,000 to $56,000 per year
• Eligibility for a Sales Incentive Plan (SIP) with significant variable pay potential
• Opportunities for career progression within a global business

About the Company

ADI Global Distribution is North America’s leading wholesale distributor of security and low-voltage products. As part of Resideo Inc, we are dedicated to helping our customers prosper in a growing marketplace by providing industry-leading products and expert technical support.