Inside Sales Associate II

Responsibilities

• Grow customer accounts by meeting performance targets, increasing revenue, and improving margins
• Increase customer base by identifying new opportunities and converting competition
• Manage existing accounts through steady communication and outbound calls to present leads
• Build strong customer relationships and educate clients on new products and industry trends
• Provide an exceptional shopping experience across in-store, phone, and online channels
• Maintain and update all customer interactions within the tracking system

Requirements

• 1 year of sales experience
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and general computer literacy
• Strong desire to be in a sales role and accountability for sales revenue

Preferred Qualifications

• Prior experience in Retail, Hospitality, or the Customer Service industry
• Knowledge of Customer Relationship Management (CRM) tools
• Experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Pet Insurance
• Accrued vacation time and 12 paid holidays per year
• Four weeks of parental leave
• Monday to Friday working hours with no weekends
• Performance-based sales incentive bonus

About the Company

ADI Global Distribution, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are dedicated to helping our customers prosper by providing industry-leading products and expert technical support. We pride ourselves on our team of professionals and our commitment to customer service and team member development.