Inside Sales Associate II

Responsibilities

• Grow customer accounts by increasing revenue, margin, and order size
• Identify new business opportunities and convert customers from competitors
• Conduct outbound calls daily to present leads and maintain steady communication
• Build and maintain positive customer relationships through exceptional service
• Educate customers on new products, technology trends, and industry developments
• Maintain accurate records of customer interactions in the tracking system
• Provide a high-quality shopping experience across phone, in-store, and online channels

Requirements

• 1 year of sales experience
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and general computer literacy
• Strong desire to be in a sales role and accountability for revenue targets

Preferred Qualifications

• Prior experience in Retail, Hospitality, or Customer Service industries
• Knowledge of Customer Relationship Management (CRM) tools
• Experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Paid time off including 2 weeks of vacation and 12 paid holidays annually
• Four weeks of parental leave
• Performance-based sales incentive program (SIP)
• Monday to Friday schedule with no weekends

About the Company

ADI Global Distribution, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are dedicated to helping our customers prosper by providing industry-leading expertise and a massive catalog of professional solutions.