Inside Sales Associate II

Responsibilities

• Grow customer accounts by increasing revenue, margin, and order size
• Identify new business opportunities and convert customers from competitors
• Conduct outbound calls daily to present leads and maintain steady communication
• Educate customers on new products, technology trends, and industry developments
• Maintain and update customer interactions within the tracking system
• Provide an exceptional shopping experience via phone, in-store, and online

Requirements

• 1 year of Sales experience
• Excellent verbal and written communication skills
• Computer literacy with basic knowledge of Microsoft Office
• Strong desire to be in a sales role and accountability for revenue targets

Preferred Qualifications

• Prior experience in Retail, Hospitality, or Customer Service industries
• Knowledge of Customer Relationship Management (CRM) tools
• Experience in the distribution industry
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Paid time off including 2 weeks vacation (years 1-2) and 12 paid holidays
• Four weeks of parental leave
• Team member discounts on company products and retail providers
• Performance-based sales incentive program (SIP)

About the Company

ADI Global Distribution, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We serve commercial and residential markets, providing essential technology-driven solutions to professionals. We pride ourselves on our people being our greatest asset and offer a culture of performance, development, and endless opportunity.