Inside Account Manager

Responsibilities

• Interact with customers primarily over the phone and email to generate and close sales
• Process sales orders and convert quotations into orders
• Maintain relationships with established key accounts
• Prospect and develop new customers using outbound calling campaigns
• Act as a project manager for large projects, including tracking lead times
• Investigate and resolve customer issues such as pricing deductions and product returns
• Support Outside Sales and Counter Teams with orders and issues
• Assist counter sales during peak hours

Requirements

• College and/or University degree
• Minimum 1 year of experience in customer service or inside sales
• Proficiency in Microsoft Office software
• Strong written and verbal communication skills
• High level of attention to detail and organizational abilities
• Intermediate math skills
• Ability to multitask and manage multiple deadlines

Preferred Qualifications

• Previous experience with pipe, valves, and fittings products

Benefits

• Competitive salary and profit sharing
• Pension plan with employer contributions
• Ongoing training and mentorship
• Work-life balance and flex time

About the Company

Midfield Valve & Supply is a leading supplier of Pipe, Valves, Fittings and industrial products to the Oil & Gas industry.