Ingénieur Support Technique

Responsibilities

• Provide technical support to clients and sales engineers by phone and on-site, including pre-sales assistance for high-potential projects and after-sales support for technical issues and maintenance
• Train sales engineers on KEYENCE products and ensure their skill development
• Lead technical and cross-functional projects to optimize internal company processes
• Travel to client sites throughout France

Requirements

• Recent graduate with a Bac+3 to Bac+5 degree in industrial engineering, electronics, optics, or instrumentation (or equivalent)
• Valid driving license B and ability to travel to client sites
• Perfect command of French, both spoken and written
• Analytical mindset with the ability to understand diverse technical issues and deliver rapid solutions
• Pedagogical skills and ability to simplify complex concepts for training purposes
• Empathy and strong customer service orientation

Benefits

• Annual gross package of €40,000 (fixed + variable)
• Salary review after the first 6 months based on performance
• Structured onboarding and continuous training programs
• Collaborative work environment
• Internal promotion policy
• RTT, participation bonus, and CSE benefits

About the Company

KEYENCE is a world leader in industrial automation and inspection systems, offering barcode readers, laser markers, machine vision systems, sensors, and microscopes. The company supports more than 350,000 clients across all industrial sectors worldwide and is ranked by Forbes among the world's most innovative companies.