Infrastructure Engineer III - Capacity and Scalability

Responsibilities

• Execute daily activities supporting standard capacity processes for critical applications within the line of business.
• Partner with Application, Infrastructure, and SRE teams to identify potential capacity risks and govern remediation.
• Develop and analyze data to create recommendations for capacity plans and efficient resource scaling.
• Automate monitoring data views and improve systems running at scale to ensure end-to-end application monitoring.
• Drive assessments for ad-hoc events to ensure systems are prepared for sudden capacity requirements.
• Collect, compile, and analyze data from database infrastructure to deliver accurate capacity reports to stakeholders.
• Manage the lifecycle of cross-functional projects, including the implementation of automated or integrated systems.

Requirements

• 3+ years of applied experience in infrastructure engineering.
• Strong knowledge of hardware, networking, databases, storage engineering, and deployment practices.
• Practical experience managing or governing technology capacity or ITIL processes.
• Proficiency with monitoring and visualization tools such as Grafana, Dynatrace, or ELK.
• Experience with Business Intelligence (BI) tools like Microsoft Power BI, Qlik, or Tableau.
• Strong scripting skills in languages such as Go, JavaScript, or Python.
• Experience with AWS cloud technologies, including designing and deploying scalable cloud infrastructure.
• Proven ability to manage cross-functional projects and communicate effectively with diverse stakeholders.

About the Company

JPMorganChase is a leading global financial services firm. Our Consumer & Community Banking division serves Chase customers through a wide range of financial services, including personal banking, credit cards, mortgages, and investment advice. We are committed to creating engaged, lifelong relationships and putting our customers at the heart of everything we do.