Information Governance - Matter Mobility Coordinator

Responsibilities

• Coordinate the onboarding of client content in accordance with firm standards, policies, and established processes
• Serve as the liaison between lateral attorneys’ previous firms and internal teams to ensure a smooth transition of client content
• Coordinate with IT teams to facilitate the loading of electronic content into approved systems of record
• Manage the validation, indexing, and organization of physical records in collaboration with onsite Information Management teams
• Monitor compliance with firm policies, confidentiality standards, and records management procedures
• Maintain accurate reports, tracking logs, and documentation related to onboarding and transfer operations
• Provide recommendations to improve onboarding workflows, operational efficiency, and reporting processes
• Oversee the collection, review, and preparation of physical records eligible for transfer
• Coordinate secure electronic transfers through the firm’s FTP share site and manage the shipment of approved physical records

Requirements

• 5+ years of experience in information governance or records administration (e.g., medical or legal records)
• 2+ years of Matter Mobility experience
• Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word) and Smartsheet
• Significant understanding of database tables and structure
• Bachelor's degree preferred or an equivalent combination of education and experience
• Strong organizational, communication, and customer service skills
• Ability to handle confidential information securely and work under tight deadlines
• High level of attention to detail and ability to multi-task in a professional manner

Preferred Qualifications

• Previous experience working within a law firm

About the Company

Taft is a full-service law firm with more than 1,250 attorneys and over 2,000 team members. We operate with a collaborative approach and a "Client First" philosophy, providing advanced technological resources and deep expertise to help our clients succeed.