Indirect Tax Compliance Manager

Responsibilities

• Own the indirect tax compliance process, including the preparation, review, and quality assurance of returns across all registered jurisdictions.
• Lead User Acceptance Testing (UAT) for new indirect tax registrations to validate system configurations, data flows, and return generation logic.
• Maintain visibility of the registration pipeline and ensure compliance readiness aligns with registration milestones.
• Continuously assess and improve compliance workflows by identifying inefficiencies and driving solutions in collaboration with Tax Data & Technology teams.
• Support Tax Authority queries and audit responses, working alongside the Advisory team and external advisors.
• Build and maintain clear process documentation for each registered jurisdiction.
• Leverage AI tools and automation to reduce manual effort in return preparation, reconciliation, and deadline tracking.
• Act as the primary compliance execution point of contact for internal stakeholders.

Requirements

• Bachelor's or Master's degree in Tax, Accounting, Finance, or a related business field.
• Minimum 6 years of indirect tax experience in a multinational environment (Big 4, top-tier law firm, or major e-commerce/tech company).
• Strong technical knowledge of VAT/GST in an international context, including hands-on experience with returns and reconciliations.
• Experience with indirect tax setup in ERP systems or tax engine platforms (e.g., Oracle, Vertex, Avalara).
• Demonstrated experience using AI tools, automation platforms, or data analytics within a tax or finance workflow.
• Strong project management, organizational, and stakeholder management skills.

Preferred Qualifications

• Chartered Accountant (or equivalent) or a graduate degree in taxation.
• Experience managing indirect tax registrations, including e-invoicing and API connections, across multiple countries.
• Prior experience in e-commerce, online travel, marketplace, or digital platform businesses.

About the Company

Agoda is a leading global e-commerce travel platform. Part of Booking Holdings, we connect people to destinations and experiences worldwide through our millions of hotel properties, flights, and experiences. We are a data-driven organization where technology and innovation are at the heart of everything we do.