Inbound Voice Technical Support at Adeeba E Services Pvt Ltd - ScoutJobs - The AI-curated global job board
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Adeeba E Services Pvt Ltd
Posted 2 days ago

Inbound Voice Technical Support

Adeeba E Services Pvt LtdInbound voice Tech Support

Perks & benefits

Education AllowanceHealth InsurancePaid LeaveRelocation Allowance

Requirements

Excellent communication skills, 6+ months international outbound experience, Ability to handle payments

Skills

Technical SupportSales

About the role

Responsibilities

  • Receive inbound calls from international customers in US and UK shifts
  • Diagnose technical issues and provide appropriate support
  • Suggest annual service plans and software solutions
  • Close sales and achieve performance targets
  • Process payments through various gateways

Requirements

  • Excellent communication skills
  • Minimum 6 months experience in international outbound processes
  • Proven ability to close calls and handle payments
  • Ability to work US or UK shifts (Day/Night)

Benefits

  • Fixed monthly salary plus high incentives
  • 100% attendance incentives
  • 15%-20% hike on last drawn salary
  • Annual loyalty bonus of Rs. 5000
  • Referral bonus of Rs. 2000 per candidate
  • Paid leaves including birthday leave and compensatory offs

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.

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Inbound Voice Technical Support

Adeeba E Services Pvt Ltd · Kolkata

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