Inbound Voice Tech Support

Responsibilities

• Receive inbound calls from international customers in the US and UK
• Diagnose technical issues and provide appropriate support
• Suggest and sell annual service plans and software
• Close sales and achieve performance targets
• Process payments through various gateways

Requirements

• Minimum 6 months of experience in international outbound processes
• Proven ability to close sales and handle payments
• Excellent communication skills
• Ability to work US or UK shifts (Day/Night)

Benefits

• Fixed monthly salary plus high incentives
• 100% attendance incentives
• 15%-20% hike on last drawn salary
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• 24 paid leaves plus birthday leave and compensatory offs

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.