Inbound Voice Tech Support

Responsibilities

• Receive inbound calls from international customers in the US and UK
• Diagnose technical issues and provide appropriate support
• Suggest and sell annual service plans and software
• Close sales and achieve performance targets
• Process payments through various gateways

Requirements

• Excellent communication skills
• Minimum 6 months experience in international outbound processes
• Ability to handle technical support and sales closing
• Experience with payment gateway processing

Benefits

• Fixed monthly salary plus high incentives
• 100% attendance incentives
• 15%-20% hike on last drawn salary
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Paid leaves including birthday leave and compensatory offs

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.