Inbound Voice Tech Support

Responsibilities

• Receive inbound calls from international customers in the US and UK
• Diagnose technical issues and provide support for computing and communications devices
• Suggest annual service plans and software solutions
• Close sales and achieve targets by processing payments through various gateways

Requirements

• Excellent communication skills
• Minimum 6 months of experience in international outbound processes
• Proven ability to close calls and handle payments
• High school diploma (HS)

Benefits

• Fixed monthly salary and high incentives
• 100% attendance incentives
• 15%-20% hike on last drawn salary
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Paid leaves including birthday leave and rotational offs

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.